Terms of Use

1. Acceptance of Terms

These Terms of Use ("Terms") govern your access to and use of AI Automate's services, including our website, APIs, WhatsApp automation tools, and related services (collectively, the "Services").

By accessing or using our Services, you agree to:

• Be bound by these Terms and our Privacy Policy
• Comply with all applicable laws and regulations
• Use our Services only for lawful purposes
• Provide accurate and complete information

2. Description of Services

AI Automation Platform

AI Automate provides artificial intelligence-powered automation services, including:

• WhatsApp chatbot development and deployment
• Multi-platform chatbot solutions
• API integration and development services
• Custom AI workflow automation
• AI training and consulting services

Service Availability

We strive to maintain 99.9% uptime, but we do not guarantee uninterrupted service. We may temporarily suspend services for:

• Scheduled maintenance and updates
• Emergency security measures
• Technical issues beyond our control
• Compliance with legal requirements

3. User Accounts and Registration

Account Creation

To use our Services, you must:

• Create an account with accurate information
• Be at least 18 years old or have parental consent
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access

Account Responsibilities

You are responsible for:

• All activities that occur under your account
• Maintaining accurate and up-to-date information
• Protecting your login credentials
• Complying with these Terms and applicable laws

4. Acceptable Use Policy

Permitted Uses

You may use our Services to:

• Automate legitimate business communications
• Provide customer support and assistance
• Generate leads and manage sales processes
• Schedule appointments and manage bookings
• Integrate with your existing business systems

Prohibited Uses

You may NOT use our Services to:

• Send spam, unsolicited messages, or bulk communications
• Engage in fraudulent, deceptive, or illegal activities
• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Distribute malware, viruses, or harmful content
• Harass, abuse, or harm other users
• Attempt to gain unauthorized access to our systems
• Reverse engineer or copy our technology

5. Payment Terms and Billing

Subscription Plans

Our Services are offered through various subscription plans with different features and usage limits. By subscribing, you agree to:

• Pay all fees associated with your chosen plan
• Provide valid payment information
• Authorize automatic recurring billing
• Pay any applicable taxes

Billing and Payments

• Subscription fees are billed in advance on a monthly or annual basis
• Usage-based fees are billed monthly in arrears
• All payments are non-refundable unless otherwise specified
• We may change pricing with 30 days' notice
• Accounts may be suspended for non-payment

Free Trial and Refunds

We may offer free trials for new users. Refunds are provided only in accordance with our refund policy or as required by law.

6. Intellectual Property Rights

Our Rights

AI Automate retains all rights, title, and interest in:

• Our software, algorithms, and AI models
• The AI Automate platform and technology
• Our trademarks, logos, and brand materials
• Documentation and training materials

Your Rights

You retain ownership of:

• Your business data and content
• Customer information and communications
• Custom configurations and settings

License Grant

We grant you a limited, non-exclusive, non-transferable license to use our Services in accordance with these Terms.

7. Data and Privacy

Your privacy is important to us. Our collection and use of your information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

Data Processing

• We process your data to provide and improve our Services
• We use industry-standard security measures
• We do not sell your personal information to third parties
• You can request data deletion in accordance with applicable laws

8. Limitation of Liability

Service Disclaimer

Our Services are provided "as is" and "as available" without warranties of any kind, either express or implied.

Limitation of Damages

To the maximum extent permitted by law, AI Automate shall not be liable for:

• Indirect, incidental, or consequential damages
• Loss of profits, data, or business opportunities
• Damages resulting from third-party services or integrations
• Any damages exceeding the amount paid for our Services

9. Indemnification

You agree to indemnify and hold harmless AI Automate from any claims, damages, or expenses arising from:

• Your use of our Services
• Your violation of these Terms
• Your violation of applicable laws
• Infringement of third-party rights

10. Termination

Termination by You

You may terminate your account at any time by:

• Canceling your subscription through your account settings
• Contacting our support team
• Following the cancellation process in your billing portal

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms or our policies
• Your account remains inactive for an extended period
• We are required to do so by law
• You fail to pay applicable fees

Effect of Termination

Upon termination:

• Your access to our Services will be discontinued
• We may delete your data after a reasonable period
• You remain liable for any outstanding fees
• Certain provisions of these Terms will survive

11. Changes to Terms

We may modify these Terms from time to time. When we make changes:

• We will notify you via email or service notification
• The updated Terms will be posted on our website
• Changes become effective 30 days after notification
• Continued use constitutes acceptance of new Terms

12. Governing Law and Disputes

These Terms are governed by the laws of [Your Jurisdiction]. Any disputes will be resolved through:

• Good faith negotiations between the parties
• Binding arbitration if negotiations fail
• Courts of competent jurisdiction as a last resort